Job Requirements
Title Customer Due Diligence (CDD) Officer
Role RecruitGibraltar are currently helping our client who is a long established and reputable gaming company who offer long term career growth, excellent salary, relocation assistance, and a rewarding working environment where you can make a real impact. They need a Customer Due Diligence (CDD) Officer to profile and monitor customers with respect to Anti-Money Laundering and assist the wider business relating to any AML concerns.

What will you do as a Customer Due Diligence (CDD) Officer?

Review customer profiles highlighting risks or concerns to management
Act as a point of contact for the business on any AML concern for all customers
Be able to continually improve advice given to the business, by reference to previous customer profiles, whilst always observing the UK and Gibraltar licensing objectives
Record, for the purposes of auditing, all known information around high risk customers and any actions taken
Build a customer profile (or complete an existing one) using a variety of electronic tools
Interpret information related to a customers profile to understand if there are any AML actions required (including reviews for politically exposed or sanctioned individuals)
Own and maintain master list of all customer profiles and actions taken against accounts for auditing
Interact with customer service/VIP teams and other departments regarding any AML interactions required for customers


What do you know that makes you a great Customer Due Diligence (CDD) Officer?


Previous experience in a similar fraud role within gaming
Broad understanding of Enhanced Due Diligence including but not limited to Know Your Customer processes
Excellent attention to detail and analytical skills with the ability to locate, compare and extract information from multiple sources
Excellent communication skills, both written and verbal
Appreciation of the UK and Gibraltar Licensing Objectives and the importance of these to the business
Ability to make recommendations to the business in relation to any customer based on AML facts
Knowledge and use of Excel to a competent level is a must


Salary 22k - 23k based on experience with bonus & benefits package.
Job Industry Online Gaming - Banking and Financial
Location Gibraltar
Job Status Active
 
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